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The website play.redracer5.bet (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

The Website adheres to stringent regulatory standards, including comprehensive Know Your Customer (KYC) procedures, in line with applicable laws and regulations. To ensure Customers are adequately informed regarding the KYC procedures, the Company has established a dedicated KYC Policy (hereinafter referred to as the "KYC Policy"), which is fully aligned with the Company's Policy for the Prevention and Combatting of Money Laundering and Terrorist Financing.

The AML Policy is an integral part of the Terms of Service, Responsible Gambling and Self-Exclusion Policy, Bonus Policy, Privacy Policy, Сookie Policy, AML Policy, as well as any other policies, rules, guidelines, or codes of conduct that may be adopted, modified, or published by the Company on the Website from time to time. By registering a Customer Account on the Website, the Customer expressly acknowledges and agrees to be bound by all such documents, including any amendments or updates thereto, as may be revised and implemented from time to time.

Unless otherwise specified, capitalized terms used in this document shall have the same meaning ascribed to them in the General Terms.

These KYC Policy/procedures encompass the following measures:

2.1 A verified individual Customer will be permitted to access and use the Website’s services., which is still subject to limits and ongoing monitoring based on the risk rating.

2.2 In order to become verified, individual Customers may be screened by Our specialists.

2.3 We reserve the right to verify You using the services and verification systems of third parties, including Sum&Substance (https://sumsub.com) .

2.4 The applicants will be required to provide Selfie photo,a proof of identity as well as a proof of address to be verified by the Company.

2.5 SDD measures are suspended where the Customers' risk assessment changes and it no longer considers that there is a low degree of risk of ML/TF. Under this circumstance, Customers who successfully pass the registration process will be allowed to use Website Services.

3.1 Enhanced due diligence is required in circumstances giving rise to an overall higher risk.

3.2 When assessing the ML/TF risks the following factors will be considered:

• types of customer (PEPs);
• countries or geographic areas (countries identified by credible sources as not having adequate AML/CTF approaches like FATF's "High-Risk Jurisdictions subject to a Call for Action" (Black List) and "Jurisdictions under Increased Monitoring" (Grey List);
• transactions (discrepancies between submitted and detected information);
• delivery channels (businesses introduced by third parties).

3.3 Customers who are subject to EDD on sole discretion of a Company may be required to provide a written confirmation regarding the legal origin of funds, including but not limited to Source of Wealth (SOW) and Source of Funds (SOF). As a result, We will take a decision to continue or terminate business relations with You as a Customer.

4.1. Registration

In order to participate in the Games presented by the Company, You need to register.

At point of registration within the Website, Company will capture the following Customer information:

• Full Legal Name;
• Complete permanent address;
• Telephone number;
• Email address;
• Date of birth;
• Place of birth;
• Nationality;
• Identification number.

At this stage, the Company screens applicants against geographical areas of operation (IP address detection).

In addition, the system will automatically detect if the personal details entered are already assigned to another Customer.

4.2. Verification Procedure

The Company utilizes Customer identification procedures to validate the true identity and proof of address. The first requirement of ‘knowing your customer’ for money laundering purposes is to be satisfied that a prospective Customer is who they claim to be.

The Company carries out appropriate KYC procedures for all Customers. The objective of the KYC process is to ensure Company holds appropriate information to be able to satisfactorily know who Company is dealing with.

The Company utilizes Customer identification procedures to validate the true identity of its customers. Documenting and maintaining these identification procedures enhances the Company's ability to prevent money laundering activities. If a Company fails to verify a Customer’s identity within an acceptable time period, all activities will be suspended for that Customer and any accounts opened will be terminated. In addition, the Customer Account and Services attached to that Customer will be under stricter scrutiny until the suspension and/or closure is carried out.

Who is subject to verification:

• Customers are subject to all aspects of identification in accordance with the standards of Know Your Customer (KYC) and Customer Due Diligence (CDD);
• Third parties who are service providers, such as providers of various services, owners of the rented premises, banks, payment service providers etc.

Company's KYC procedure foresees the following steps:

• Customer identification and verification (Proof of Identity);
• Customer address verification (Proof of Address);
• Customer payment card verification.

Identity and address verification procedure requires the Customers to provide reliable, independent source documents, data or information according to the approved list of documents.

If a potential or existing Customer either refuses to provide the information described above when requested, or appears to have intentionally provided misleading information, We will deactivate the Customer Account and, after considering the risks involved, consider closing any existing Customer Account. In either case, We will decide whether We should report the situation to the authorities.

Once personal data and documents are received, the Company screens applicants verifiers potential Customers on the presence in the recognized worldwide “black lists” (e.g. OFAC) and sanctions and PEP lists. The Customers who are intended to use payment cards have to go through card verification.

After a Customer has been approved, the Company performs a comprehensive process of Customers’ activity monitoring once the Deposit from the Customer has been received.

4.2.1. Verification of identity (Proof of Identity)

The aim of verification of identity is to establish the following about the Customer: first, middle (if any), and last names, date and place of birth, nationality and details of the document of identity issued in accordance with the legislation of the country issuing the document.

The Customer undergoing verification must provide a photo/scan copy of the original document that certifies the identity. Any document from the following list can be accepted:

• ID card (both sides);
• National passport (all pages with important data);
• Passport (page with photo);
• Permanent resident card (both sides);

The document provided for verification must contain the following information:

• Country issuing the document;
• Serial number;
• Date of issue;
• Expiry date;
• Customer's gender;
• Customer's first name;
• Customer's last name;
• Date of birth of the Customer;

All scanned copies or photos of the document provided for verification must meet the following quality criteria:

• Scanned copies or photos must be made from the original documents;
• Scanned copies or photos of documents must be in color;
• Scanned copies or photos of documents must not be edited using a photo editor software;
• Scanned copies or photos of documents should not have scanning/photographing artifacts such as glare from the flash or blur;
• Scanned copies or photos of documents must be in good quality, and the document data clearly visible.

At the identity verification stage, We will check:

• Authenticity of the document provided by the Customer by comparing authenticity features contained in the document with the authenticity features of a corresponding document in the knowledge base;
• Validity and legality of the document by searching a public register or using open third-party services, where applicable;
• Scanned copy or photocopy for signs of editing in a photo editor software;
• Completeness and correctness of the information filled by the Customer on the verification page;
• Whether the Customer appears in the lists of sanctions, PEP lists, lists of terrorists, and blacklists;
• the Customer information against an existing client database for double registration.

4.2.2. Verification of address

Verification of addresses is confirmation of a permanent and (or) temporary residence of the Customer.

The Customer can provide one of the following documents as proof of address:

• Bank statement about the customer's account;
• Utility bill;
• Tax documents;
• Document confirming registration at the address issued by local authorities;
• Documents issued by the government or other competent authorities;
• Court documents.

Document confirming the Customer's permanent and (or) temporary residence must contain:

• Full name of the Customer ;
• Postal address of the Customer ;
• Date of issue of the document that is not older than 90 days;
• Document must be stamped and signed by the organization's employee (where applicable).

When verifying addresses, We will check:

• Authenticity and legality of the provided document;
• Scan/photocopy of the document for signs of editing in photo editor software;
• That the document has all the necessary details;
• Completeness and correctness of filled in information on the verification page;
• That the Customer’s name matches the name on the document provided as proof of identity;
• That the date of issue of the document is not older than 90 days.

4.2.3. Verification with a selfie photo

Verification with a selfie photo is used to confirm that the verification documents really belong to the Customer in question. The Customer must provide a photo of themselves holding the document that had been used to verify their identity (proof of identity) next to the face.

A selfie photo must meet the following requirements:

• Photo must show a Customer holding the verification document;
• Customer's face must fully fit in the frame;
• Customer must hold the document vertically, and all the data on the document is clearly visible.

During selfie photo verification, We will check:

• Whether the applicant on a photo is the same person as on the identification document;
• Whether the document on the selfie photo and the document used for the identity verification is the same document;
• There are no signs of editing in photo editor software;
• There is EXIF data in photos, and the creation date and current date match.

Our registration page checks Your details as You enter them and will let You know if there’s a problem, so you can make any changes You need to before you click on the ‘Sign Up’ button.

For legal reasons when traveling abroad You may not be able to access your Customer Аccount.

It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby represent and warrant to the Company that the information provided is true, complete and correct.

We shall have the right to make a phone call to the number provided by You in course of registration of Your Account, which at Our own discretion may be a necessary part of the KYC procedure. Until the full verification of Your Member Account no Withdrawals, payouts (cashouts) will be processed.

All the transactions of Customers on withdrawal and deposits shall comply with the following requirements:

• If the transaction is made by using a payment card, the name of the holder shall be the same as the name of the Website Account owner. It means that any usage of third-party payment card is prohibited.
• If the transaction is made by using an electronic wallet, this wallet`s electronic mail must be the same that was used by a Customer when registering an Customer Account on the Website.
• In case if a Deposit is made from the payment instrument, placement of funds to which is unavailable, the Withdrawal shall be made to the Customer`s banking account, or to another payment instrument - where it will be possible to reliably ascertain that this payment instrument really belongs to the Customer in question.
• The Company does not Withdraw funds, that were deposited by the Customer, to the payments instrument of another Customer.

5.1 Ongoing monitoring

The Company maintains an ongoing duty of care to ensure the Customer's risk profile remains accurate throughout the duration of the business relationship. This Ongoing Due Diligence (ODD) includes continuous monitoring of all transactional and gaming activity to identify patterns inconsistent with the Customer's profile (transactional and behavioral monitoring). Furthermore, the Company shall conduct periodic reviews of the Customer's documentation and re-screen against Sanctions, PEP, and Adverse Media lists to ensure the recorded CDD/EDD information remains relevant and up-to-date, with the frequency of this review being determined by the Customer's current risk rating.

The Company ensures that all documents and data obtained during the Customer Due Diligence (CDD) and verification process, including financial and transactional data and supporting evidence, are securely stored, maintained, and protected for a minimum period of five (5) years in accordance with the applicable laws and regulations.

6.1 Curaçao Legal Framework

As a licensed B2C operator under the jurisdiction of Curaçao, the Company complies with all applicable local laws and regulations governing Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT), including but not limited to:

• The Code of Criminal Law (Penal Code) (N.G. 2011, no. 48);
• The National Ordinance on Identification of Customers when Rendering Services (NOIS) (N.G. 2017, no. 92, last update June 2024);
• The National Ordinance on the Reporting of Unusual Transactions (NORUT) (N.G. 2017, no. 99, last update June 2024);
• The National Decree on Penalties and Fines for Reporting Unusual Transactions (N.G. 2021, no. 69, as amended by PB 2023, no. 6);
• The Ministerial Decree of November 11, 2015 (Regulation Indicators Unusual Transactions) (N.G. 2015, no. 73);
• The Sanctions National Ordinance (N.G. 2014, no. 55);
• The Kingdom Sanction Act (N.G. 2016, no. 54); and
• The Curaçao Gaming Control Board Regulations for the prevention of Money Laundering, Terrorist Financing, and the Proliferation of Weapons of Mass Destruction (last update January 2025).
• The Privacy Policy of the Website.

6.2 Processing of Data by the Payment Agent

Where the Company’s affiliated payment agent, established in the Republic of Cyprus, is involved in the processing or storage of Customer data for payment or verification purposes, such processing shall also comply with the applicable European Union and Cyprus legal requirements, including:

• Directive (EU) 2015/849 (Fourth AML Directive) and Directive (EU) 2018/843 (Fifth AML Directive), as transposed into national law L.188(I)/2007–2018;
• Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR); and
• The Law 66(I)/2012 on the Limitation of Legal Proceedings of the Republic of Cyprus.

The payment agent shall maintain appropriate technical and organizational measures to ensure data integrity, confidentiality, and protection against unauthorized access or disclosure.

6.3 International Compliance Standards

Both the Company and its payment agent adhere to the following international frameworks and principles:

• The Financial Action Task Force (FATF) 40 Recommendations;
• The United Nations Security Council Resolutions (UNSCR) related to AML/CFT obligations; and
• The International Monetary Fund (IMF) and World Bank AML/CFT guidelines.

6.4 Confidentiality and Data Access

Access to stored customer data shall be strictly limited to authorized personnel only and used solely for compliance, verification, and regulatory purposes.

Data shall not be transferred to third parties unless required by law, competent authorities, or regulators under the applicable jurisdiction(s).

7.1 If you have any questions about our KYC Policy, please contact Us by e-mail: [email protected]

7.2 If you have any complaints about our KYC Policy or about the checks done on your Customer Account and Your person, please contact Us by email: [email protected]