Help Center

That's easier than ever. Click on SIGN UP on the main page of Redracer, fill in the registration form and click 'Create an account'. You will land at the deposit page immediately, and a welcome letter will also be sent to the e-mail address you entered upon registration. Once your account has been verified, you can start playing right away.

No, we allow one registration account per person to keep things fair.

The fastest way to reset your password is to click SIGN IN, then the 'Forgot Password?' link. You will then receive an email with a link to create a new password. It takes about 30 seconds to do. If you can't reset the password yourself or you can't get into your email account, contact our customer care team via live chat or email [email protected] , and once we've confirmed who you are, we can reset your password.

It is allowed to create only one account per person and their family, email address, home address, phone number, IP address, account number, credit card number, debit card number, electronic wallet number, account of payment system such as Neteller, Skrill, etc., one electronic device such as tablet, computer, cell phone, etc. The casino authority can get you banned if creation of multi accounts revealed and confiscate the funds on the account.

Yes, it is possible and you can do it. All currencies which are supported by our online casino are available to the gamblers. If you want to do so, choose one of the currencies that you want to deposit with. Please remember that you can request the payment only in the currency of a certain wallet.

Our online casino supports the following currencies: ZAR, BTC, BCH, LTC, DOG, ETH, XRP, ADA, BNB, TRX, USDT/USDC, SOL.

Please check your spam/junk folder, as some email providers may mistakenly filter our message. If you still haven't received the verification email, please contact our support team via live chat or a [email protected] , and we will gladly resend it to you.

Deposits made generally show up immediately in the 'My Balance' section of 'My Account'.

If you’re depositing money into your Redracer account, we will cover the recipient transaction costs. I.e., we pay for getting money in. Depending on your payment provider, they may charge a fee for sending money to us. If you’re withdrawing money, you pay the fee the payment provider charges.

We don’t have a minimum deposit amount. However! Payment providers may have a minimum transaction they will work with. So look at the payment table on your account profile and see what their minimum transaction amount is.

The fund usually will be received within one hour after processing the withdrawal request. How quick you will receive the payment depends on the method that you have requested to withdraw funds. For the most part, the funds will be transferred instantly, processing the payments to credit cards by the bank takes from 5 to 7 banking days.

Information regarding limitations is indicated on the page Terms and Conditions.

It depends on the payment method.

Yes, our casino has. Actual information on limits you can find on the page Terms and Conditions.

You can check accurate information on how to get bonuses on the page Bonus Terms and Conditions.

Wagering occurs in the field of gambling in the games which are allowed by the bonus terms. In wagering, your bets will be added together till the value of that amount has achieved the required value. It is commonly the amount of the bonus multiplied by the amount of wager. For example, the bonus amount is 100 euros, the wager is 50, it means that you will need to make bets as follows: 100 euros times 50 is equal to 5,000 euros in order to complete wagering.

You are kindly requested to study the bonus terms. Sometimes it happens when somebody is wagering with a violation and ignoring the terms. As an example, somebody wagers it at a bet which exceeds the permissible or plays a game not acceptable for wagering. In case if you follow all bonus terms and did not find any mistake on your part, please contact the customer support service. The casino team will help you.

Yes, sure, we provide personal bonuses.

Yes! Our games are fair. All the games comply with the requirements of RNG certification and our gaming license in terms of fairness.

Yes, our games are mobile-friendly. Just open Redracer and launch any game displayed on the home page!

In rare cases where a game freezes and you haven’t finished your game rounds, usually the game round is played out on our server and the winnings, if any, are added to your account. The main point: we know how frustrating it is if a game just crashes and we have a whole process for dealing with it, so it’s fair for you.

Please make attempt to reload the page. Do not worry that the data will be lost because the game will be continued from the same moment when the interruption occurred. If this activity does not help and it freezes again, please restart your internet browser. If it also does not work, you are recommended to clean your internet browser's cache. If none of the measures described above helps, please contact the support team.

You can set limitations on your deposit of funds or the amount of lost funds.

Yes, of course. We are aware that the safety of personal information is very important for casino which respects its gamblers and itself, and we are confident that we will provide highest level of security of the data from our site.

Unfinished games may appear in your profile if a game round was interrupted due to a lost internet connection, closing the game too early, or a technical issue. Please contact our support team via live chat or at [email protected] , and we will gladly help you with it.

Redracer uses SSL technology and the latest anti-fraud techniques to guarantee full financial security of players. We also keep your personal information private and only use it for the purposes of providing you with gaming services. For more information, please visit our Privacy page.